Absolutely Terrible Way to End 2010. Horrible!! My husband and I went with another couple for New Year's Eve and Brennan's left a horrible taste in our mouth to end 2010. Service was poor and our waiter was downright insulting, even after having management intervene. The meals took 2 hours to arrive due to the kitchen being backed up, and then it was sub par-the chicken was dry and trout oily. Total waste of money-also, if you have a visible tattoo or only order water, expect horrible treatment by the staff, at least that's what we got (thanks for the snide comment about my body art Mr. Server-yes, I did hear you as you walked by...)…

Thanksgiving dinner disappointment. We were in New Orleans for Thanksgiving and went to Brennan’s on the recommendation of a friend. Next time we’ll go somewhere else. Our server, Alex, was helpful and had good recommendations; the Filet Stanley was flavorful and unique, even if it was a little overcooked for my medium-rare palate. Unfortunately, he was not able to steer us away from the disastrous Shrimp Creole. The parsley rice was alright, but that is where this dish ended. The gulf shrimp, which had not been deveined, were overcooked in a “Creole” sauce that tasted like overly starchy canned tomato sauce. After being charged for the dish that remained untouched and served lukewarm, I will not recommend this place for anyone that is looking for a good local eatery, This place is overpriced, pretentious and to put if frankly, I am disappointed .…

Very dissapointed. Seems to have lost it's touch. I ate at Brennan's back in 2004 and was blown away with all of the food. I especially remember loving the oyster rockefeller and bananas foster. Unfortunately, my experience was nowhere near the same this time around. The oyster rockefeller consists of oysters topped with some black creamy substance and then baked in the oven for a short time. That is not the way I remembered it years ago. The topping previously had tons of flavor and chunky consistency. This time around, we didn't even finish the oysters.

We ordered a filet mignon topped with a creamy cheese and sweet sauce. They steak was cooked perfectly and the cheese spread was an excellent touch, but the sweet sauce seemed out of place. A beefy sauce would have been more appropriate IMO.

The bananas foster used to be prepared tableside. Now, they often prepare 4 servings in a corner and then serve the different tables. It was also not as tasty as I remember. I've made better desserts at home.…

NO NO NO! Mediocre food, horrible service, high prices‎. My boyfriend who lived in the French Quarters for many years in the 90s raved about Brennan's and in December 08 we finally made a visit to New Orleans. We were excited to revisit many of his old favorites and they were all excellent EXCEPT Brennan's. We were seated relatively quickly, and that is where the positive experience ended. Our waiter, Alex, was too lazy to stop by every table to go over the specials, so he screamed them out...hitting 4 tables at a time. After we placed our orders, food arrived painfully slow. My seafood gumbo was warm, in a temperature perfect for bacterias to multiply and grow. We were ignored most of the meal, and when I asked Alex to check on our orders, he became defensive and said it was not his fault. I told him that I knew it was not his fault, but please check on our orders. Food was OK, I had a much better meal down the street at the Nepolean House and that cost a whole lot less. I heard that since the hurricane, good help has been hard to find, hence these yahoos who under normal circumstances should not be in a customer service role end up interacting with clients.



I would stay away from Brennan's until service improves. The prices are high and shame on them for having such poor service!…

Bad night at Brennan's. My wife and i just return from a trip through the South. We spent five days in New Orleans. The last night my wife wanted to go to Brennan's. I will Never Go There Again. We were seated in an alley type room the was the runway between the kitchen and a room with a large party and the wait staff traffic made it seem as if we were on the interstate. This dispite the fact that there was an empty room adjacent to out "street". Bad management. The food was at best good but surely not worth the money. The service was terrible. Waited fifteen minutes for the first waiter to come by. There were twelve tables in this area and about ten waiter and bus staff. Then after a rather, at best, meal, when I gave our waitress two One hundred dollar travelers check for the 135.00 bill see asked if i wanted any change. There are at least ten restuarants in the Cleveland-Akron area which are head and shoulders above Brennan"s in every way. Basically I found Brennan"s to be nothing but a tourist trap.…

Horrible Service. Went for dinner and just not great service. Everyone acted as if they really did not want to be at work. Then to the so called prix fixe menu... What's the point if just about everything on there costs an extra $10 to $15…

Good food, horrible experience.. My two-star review is based on the service in relation to the price and the reputation of Brennan's. The food was good (hence the two stars), but the service and ambience were definitely lacking! We had Sunday breakfast here, making reservations a week ahead. We were seated upstairs in a narrow hallway which was awkward, but were next to a window overlooking the couryard which was ok. We were seated without menus. I had no coffee cup or saucer at my place setting. We sat there unattended without water, coffee or menus for over 5 minutes. Finally a young man approached and asked what we'd like to drink. We asked for coffee and a cup for me. He returned several minutes later with my cup. After he poured the coffee, I noticed the lipstick on my cup. We were astonished! When he saw me wipe it with my finger (it was fresh), he asked if I wanted him to bring me another cup. Did he really have to ask?? Is this the stellar service that Brennan's prides itself on? He returned a few minutes later with a clean cup, and poured the coffee. It was lukewarm at best. Not hot at all. Needless to say, we had to speak up again, and we are not complainers. But when eating at a place that prides itself on a sterling reputation, and paying $100 for breakfast, everything should be nearly perfect! The disappointments continued. We were seated across from an open door to the next room where they were setting up for some kind of event. Throughout our entire breakfast, our view was of two construction workers in dirty clothes wiring up a sound system, crawling on the floor (butt-cracks visible!) laying wire, and a filthy ladder laying on the carpet three feet from us. Elegant dining experience? I think not. We were still anticipating our bananas foster show, though. However, another disappointment. Our waiter flamed up the dessert at another table for 4, out of our sight, then just brought ours over to us. We had expected each table to get the big show! Very unsatisfying for the price.…

My favorite place to eat!. I was a bit surprised reading the reviews. I have always had a wonderful meal and a fantastic waiter. I was there last in April. My husband and I went for an anniversary and we ate turtle soup, which I could make a meal out of just that!!... well... maybe some Bannana's Foster too ; )…

Save your $$$, go to Denny's. I went here after hearing so many people rave about their brunch. I ordered Brennan's version of hash. It resembled sloppy joe mix covered in beef gravy, tasted worst than it looked. Did I mention the hair-tie rubber band I found in the mix. After pointing this out to our waiter, he took my plate, brought it back 20 minutes later, cold, with my half eaten eggs resting under a new layer of gravy. He then proceded to make the comment "is this plate rubber band-free enough for you?". The management was unapologetic and surprised when I didn't think I should have to pay for the experience!!! If your into an experience that'll test you anger management skills, than this joint's for you.…