New Orleans Pet Care
New Orleans, LA 70115
Phone: (504) 289-6355
Ratings & Reviews Summary for New Orleans Pet Care
What Users are Saying:
- Pets welcome
- Unique selection
- Helpful staff
- Clean
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User Reviews for New Orleans Pet Care
04/27/2008 Posted by emdeeyew
I have been a customer with New Orleans Pet Care for YEARS. Although they are very selective with pre-interview process I find them responsive and service exceptional. They (genreally, Nicole) answer the phone 24-7 or call you back as soon as possible. In the entire time I have been working with them I have NEVER been told they could not do something. From Vet vists to extended visits to last minute requests. Again, they are very selective when it comes to clients but I think that is smart. I have and would recommend them to anyone looking for "high end" pet care for boarding (my pup sleeps in the bed with one of her team members - just like at my own home) or anything else! You get what you pay for and you will get what you pay for - and more.
Pros: Everything about them
Cons: None at all
03/15/2008 Posted by blackat1212
After finding their ad on Craigslist and their site online, this place seemed like a great solution for petcare. I was interested in finding the best situation for my dog, and so wrote them using their online form with a bunch of questions. Their response was, "Please call!", with no reference to any of my inquiries. I responded, explaining that I wouldn't be able to call until after hours; could they possibly call me? I got another "Please call!" e-mail. This happened repeatedly, until I finally was able to get in touch with them (after leaving a few voicemails, too), where they basically responded that they didn't even board dogs themselves, but housed them in other homes at a rate of double the competition. Not only that, but they seemed uninterested in boarding new clients, and basically cater to frequent travelers in town. So I can't say anything about their actual service, but their customer service is just terrible, which leaves me with little faith in how good their service is.
Cons: AWFUL customer service; not very welcoming to potential new clients, for frequent travelers
04/17/2007 Posted by ashleytogo
NOLA pet care has taken care of my 4-legged children on many occasions. They are fantastic. I know that I can leave town and my babies will receive the same quality of care that they get from me. I get day to day notes when I return, documenting my babies' activity throughout their time with the NOLA pet care staff...I would never leave town if it wasn't for NOLA pet care!!!
Pros: flexible, caring, reliable
Cons: NONE!!
