Great staff - horrible room.
The staff did everything they could to make our stay more enjoyable. We were in for 5 days and we had the most uncomfortable bed we'd ever slept in. I could actually feel the springs in my back.
When we complained, the staff had the maids "flip the mattress". This time, my husband was actually scratched by an exposed spring. There was no padding left!
We actually slept on the floor the last day we were there and it was far more comfortable.
Budget hotel offers standard amenities and low rates to road-weary travelers.. In Short Since 1946, this Phoenix, Ariz.-based hotel chain has provided guests with comfortable accommodations. Its BestRequests program offers 16 of the most frequently requested services and amenities, including complimentary in-room tea/coffeemakers, hair dryers, iron and ironing boards, free local calls less than 30 minutes and long-distance access. Complimentary toiletries, like toothpaste, razors and sewing kits, are also available upon request. Business travelers will enjoy the computer data ports in each room and photocopying services.