06/15/09

Don't stay here. I was double booked and called an idiot.

by Hodges

I made a reservation on Thursday, June 11th for Friday the 12th and Saturday the 13th, when I arrived I was told I did not have a room. I was doubled booked. They told me they where sorry that we all make mistakes. I drove a long way to get that kind of news. I was told to try Century 21 and they were very helpful. The only problem was it costs me $300.00 dollars more to stay at a camp they had just renovated. When I told this to Grand Isle Suites they again told me we are so sorry but we can't refund the difference. I was in a bind at the time and had to take what was available. I had business associates coming and had to do something. On Monday June 15th I received a call from Clarence, He started to apologize, then threatened me and called me an idiot if I expected any money to be refunded. Wow, I did not expect that. Anyway, they don't give confirmation numbers, they just get your name and credit card number. I wrote this to help the next person this might happen to. By the way, we did not let this get in our way of having a good time.

• Pros: none
• Cons: You may get a reservation, but good luck if you get a room