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Great Hotel BUT.... It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!
Worst hotel I ever stayed at.
I'm not a high maintenance person, but this place has got to be the most disorganized and inefficient business I have ever seen. Bad customer service was rampant throughout my stay. From when I had
no one to give my car to as I arrived, to a rude and slow check-in, and ending off with an hour long wait to get my car back. The workers there are unprofessional and have secret "meetings" in the back, where all they do is eat cookies and pretend like they are working. I'd understand if they were short on workers, but the workers that were there, were extremely rude and did not seem to care that they had lots of customers waiting on them. They also charge a daily mandatory fee which includes wireless internet, but fail to tell you that the internet doesn't even work.
Also warning, they make it seem like they have big rooms there, but they are tiny. Barely any room between the bed and the wall. Walls are also very thin.
Basically, this place sucked. I will never come back again.…
horrible experience. one desk worker on a friday night, 45 mins to check in, dirty room-dirty crumpled sheets off of mattress and piled on bed & dirty towels on floor, red spots on sheets??, sheets came off of mattress b/c they didnt fit, had to change rooms twice and still ended up in a smoking room when i reserved non-smoking, got credited a fee then recharged without letting me know, no coffee packs in room & never received when i called, 1 hour wait to have towels brought up to room, rude gm that would not help out at all when i called. also, the valet parked my car on the street.…
tourist trap. no valet parking, no towels,. no shower curtain,inexperienced front desk (on the verge of rude) no on-site manager . Bad........all around for a first time visit in New Orleans. Would NEVER recommend this hotel to anyone.…
great service, great price. We had such a great time staying at the Queen and Crescent. It's within walking distance of famous Bourbon Street, but far enough away from the noisy crowds. We walked everywhere from the hotel, including the French quarter and the French Market. It has modern amenities without compromising the charm and character of the historic building. The staff was attentive, friendly and very helpful. We didn't know where we were going half the time, but they never steered us wrong. The beds were amazingly comfortable, and we would definitely stay there again if we ever made it back to New Orleans.…
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