13150 I 10 Service Rd, New Orleans, LA | Directions 70128-350130.053080 -89.947836
Neighborhoods: New Orleans East Area, Read Boulevard East
My mother leased a RAV4 from the Toyota dealership, on the I-10 Service Road, in New Orleans,LA.; in 2009. Two years later she stop leasing the vehicle and she purchased the vehicle. This was the first time she had leased a vehicle and she didn't know too much about the procedure. In 2012, she received a parking ticket in Slidell. She was informed that she was being charged for four other illegal acts. All dealing with her illegal license plate. This dealership held her new plate behind that desk and she was unaware of this for one year. She is still going to court for her four tickets and their lack of professional behavior.They have not helped me nor are they interesed in correcting the error.
Outstanding.... – I will most assuredly handle all of my future automotive needs through Toyota of New Orleans from now on. I recently was in the market for a new vehicle and was recommended to the dealership by a friend.
To my dissappoinment, the dealership did not have the vehicle that I had my heart set on, however, James (manager) assured me that he would locate the vehicle for me, so I decided to see what he could do.
Not only did he find the car that I was looking for, but he found it loaded with every extra that I hoped for AND in the EXACT color that I wanted.
To my surprise, all of this AND....I ended up with the price that I wanted!!! What more can you ask for???
No doubt that the team at Toyota of New Orleans is top notch and they have earned themselves a loyal customer for life!!!
Toyota of New Orleans Engages in Deceptive Selling Practices – I went into Toyota of New Orleans, working with there sister dealership Premier Honda to buy my second car from this dealership duo in less than one year. I walked away lied to, deceived, and horribly frustrated. I processed all information via email before going to the dealership, But upon arrival, I was not welcomed. I was not greeted (let alone enthusiastically). I could not believe that was the way this dealership handles its customers--let alone repeat customers.
I had decided on the purchase vehicle and negotiated a price, and regardless of the bad service, was sitting down to make the purchase, but Toyota of New Orleans and Premier Honda, instead of acknowledging a mistake regarding the vehicle (i.e. a missing car component/seat component), decided to claim the car component was optional. But it was not optional; it was missing. Instead of being honest and forthright, the dealer was deceptive and dismissive. I was later proven right at a different dealership. Toyota of New Orleans and their sister dealer Premier Honda provided the worst car buying (attempt) I have ever had. Needless to say, I walked out of the dealership, did not make any purchase, and will not be returning.
easiest service visit! – Excellent! Great manager ,very personable and VERY attentive to the customers! I was having a lot of work done to my camry- new orleans pot holes! I was checked on multiple times to make sure I was OK and they made sure I understood exactly what had to be done to the car. I will definately continue to go back to Toyota of New Orleans!
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