5500 Prytania St, New Orleans, LA | Directions 70115-426829.925326 -90.114950
Mon-Fri 9am-6pm ; Sat 9am-2pm ; Sun Closed
Neighborhoods: Audubon, Uptown - Carrollton
Greedy – Just paid 11.00 for a 8.80 book of stamps..what a ripoff..the convenience is not worth a 25% markup on the post office price...do yourself a favor a drive to the post office..I would not mind paying a convenience fee but this is way out of line!
Genuine service – Great convenience, easy parking, knowledgable consultants. Relatively expensive, especially if you need fragile packaging, but it's worth it considering the poor service and treatment one gets at New Orleans' Post Offices.
Ripoff Artists – They charged me $20 to ship a 6 ounce Apple Ipod. There's a FedEx on Tchoupitoulas about 6 blocks away that charged me $9 for the same service. It's worth the extra driving. Yeah, the staff is friendly, they smile in your face as they rip you off.
Mixed Feelings -- support staff is fine, location good – Re: earlier review. I don't expect them to cheerfully handle prepaid packages for which they receive zero profit. Their profit margins are tight. But, there's no reason to have attitude either, especially if there is other business being done there. And, in their defense, they really do have a shortage of space there. I would want to allocate space for boxes (regardless how light) to my paying customers too, if it were me.
Although the general staff is nice and at times really helpful, that one notorious manager was rude to me over the phone after Katrina and that caused me to cancel the mail box I had there. I'd been giving them my money, and that makes me the patron. When I turned in the key, I explained what happened & I did get an apology from the staff. In fact, some of the employees are exceptionally service-oriented.
On the plus side, they do make an effort to keep their prices reasonable and the neighborhood really needs this kind of place to exist.
Avoid this place for mail services. – As a small business owner, I try not to write too many bad reviews for other small businesses. But when the owner says under his breath, 'I wish I were dead.' you know the guy must hate his job, or hate dealing with people...
I was told to not bring prepaid packages there anymore. According to him, they don't have room for large boxes...and they're a mail service. He sighed and rolled his eyes when I set a large, but light, box on the counter. He also mumbled something under his breath when I brought a prepaid International shipment to his attention.
This is the first time I've dealt with whom I believe is the owner in the 6 times I've been there. Very rude. I will say the staff was very nice the other 5 times I was there. I had started using Prytania Mail (about once a week) to avoid bouncing around town with my packages for USPS, FedEx and UPS. Most of the time, I have 1-3 packages that need postage, and another 1-3 that are prepaid. I know they don't make much if anything on prepaid boxes...which is why I only used it when I had something that needed postage. This was the first time I came in with only prepaid stuff, and I was treated very rudely. Though, I hadn't had any problems until now.
I know there's another mail service down on Magazine, just a few short blocks away. I haven't been there, but it might be worth trying out. I'm actually a bit nervous about all my boxes being sent out....proceed with caution!
quick service, mean service? – Ok when I read the other review I had to write my own too.
I go to prytania mail center because instead of going to the post office and waiting 1/2 hour, I literally mail my package at prytania mail in 5 mins. or less. The staff is very nice, but I think it's the owner who every time I seem to do business with is kind of mean. I'm always friendly, and I would expect the same because I'm a regular....I very much enjoy the others that work there!
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