Harvey >Veterinary Services > Marrero Veterinary Clinic
4001 Lapalco Blvd Ste 1, Harvey, LA | Directions 7005829.873945 -90.088227
I am compelled to write this review after having read the two negative reviews below. I have two dogs and my experiences have never been less than positive. Dr. Walker's reputation as an excellent veterinarian is well known throughout the area. When I moved here after Katrina, my realtor recommended him and the first time I went into the office, there was one of my new neighbors with his dog. I have since been able to refer many friends to the Marrero Veterinary Clinic and so far as I know, they have all been pleased. You will not find a more caring staff.
I would recommend Marrero Vet Clinic to everyone I know, They saved my new puppy, One afternoon my puppy was running in the back yard enjoying the beautiful day, she was rubbing her face on the ground, I didn't know why, then she started throwing up, I call the clinic right away they said bring her in asap.. When I arrived there they were waiting for us and they immediately gave her some medication after then had seen she had ant bites all over her. Her gums were pale and she was very sleepily. They saved my "NOLA". now we are very careful when w go outside to play. Thanks Again, Dr. Diana Tran, Heather Billiot and Fawn Brown. We will be forever clients...
Not Going Back After 18 years a customer!!! – I have been taking my pet(s)to this Veterinary Clinic for over 18 years. I really like Dr. Walker and the other Veterinarians there. The past year or two, however, they have become later and later with seeing me past our appointment times. No one lets you know that they are running late, let alone apologize for running late. I work in an Emergency Room, so I know there are valid reasons a caregiver can run late for an appointment, but AS A BASIC CUSTOMER SERVICE, I at least visit the waiting patient every so often and apologize for the wait. The older, blond haired receptionist that is at the front desk of this office is rude, uninformative and unfriendly. I will regretfully not be going back there, solely because of their poor customer service.
Rude and Uninformative – I only went to this vet to have my puppy spayed as it is the clinic that the adoption organization uses for spay/neutering. The receptionist was incredibly rude and didn't even bother verifying why we were there. No time was given as to when to pick up my puppy and they specified that they would not call when she was ready. When they brought her out, she had no covering on her stitches and no cone so she wouldn't lick them. I asked the nurse and the doctor if there was anything I should do to care for the wound or if she would be given a prescription for pain or infection. I was told no for both and that it was simply a routine surgery. No one said anything about any side effects or things to look out for as I was rushed away. I was given no information even about returning to get the stitches removed until I called in a worry days later again to the rude receptionist.
I am not returning to this vet for anything but the records. While the surgery went well, the people are horrible to work with. This is my first dog and I was asking questions because I didn't know and I received no information. Frankly, this place pissed me off entirely, I would never recommend this place to anyone. This is the worst service I have received in a very long time and it is not worst the headache.
Best Vet and Clinic Anywhere!!! – I have had many dogs over the years, and Dr. Walker has been my Vet since the mid-eighties when he practiced with Dr. Gutter.
I left this area for 17 years, and even though I was out of State, I always contacted Dr. Walker to double check diagnosis' I had received from other Vets.
Currently, I have 2 dogs and a cat, all go to Dr. Walker because he is the absolute best!!
I have a 15 year old Jack Russel with Cushings disease that I thought was dying, but due to the excellent care from Dr. Walker and his staff, he is alive and doing very well.
I am disturbed by the bad review posted from an obviously crazy person!
There is nothing else to say except Marrero Animal Clinic and Dr. Walker are the best! I drive from Mississippi to take my animals there!
Ignore the negative review from an obviously crazy person!
Mom of many furry babies depends on Marrero Vet – I have just left Dr. Walker and his entire staff with my 15 year old baby that I was afraid would have to be put down. Thankfully, Dr. Walker was able to think of a therapy that will make my baby comfortable and to give me one more Christmas with my old guy. Everyone there bends over backwards to be patient and kind. We have many pets and the only thing that Marrero Vet Clinic has ever been is accurate with a diagnosis, reasonable with costs, and always willing to help me no matter what situation may have arisen. I could not take care of my krewe of rescued babies, many of whom have special needs if it wasn't for the staff at Marrero Vet.
HORRIBLE – I was told by Dr. Walker that I was no longer welcome at this vet after my dog has been a patient there for 8 years. All I did was ask a question about my bill, in a polite manner & he credited the charge & asked me to never return.
A few days later I called Dr. Foley to ask a question about my dogs health, since she was the Dr I had been seeing for the last 6 months. I was called back by some man who says he's the owner, he told me nobody will speak to me. How uncompassionate is that? You don't like me, ok fine, don't take it out on my dog. I now have a dog with health issues & am left high & dry to find a new vet....all because I asked a question.
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