Don't Bother.
Giving this one star is mighty generous. I have visited on several occasions and have only had 1 good experience, with Egle, one of the aestheticians. The rest has been completely disappointing and a
waste of money.
The last time I went, I asked for a lip wax, and she began by slathering wax all over my eyebrows before I could tell her that's not the service I'd booked. Next, I told her I had sensitive skin and to please not put anything on my face after the wax. She said, "no, no, try this," and when she put it on, it burned my face so badly she had to wipe it off immediately. When I went to get my spray tan afterwards, my face was burning again, come to find out, she'd applied the wax way too hot, and it burned my skin in several places.
I got a gift card for my birthday, so I went ahead and scheduled a massage. The experience was fine, nothing spectacular. But when I went downstairs to pay after the service and handed her my gift card, she told me that it wasn't in the system and was purchased on the northshore, and was not applicable at this location... even though it says on the card, book your service, and lists both locations... She has no answer for me and made no offer to fix it, so I wound up paying unexpectedly.
Don't waste your time or money with so many better alternatives to salons and spas in this city.…
H2o sucks without the best manicurist name TIM !!!. My mother has been going to h20 to get her mani and pedi done by the best professional manicurist name TIM !!! I called yesterday to book another appointment for my mother and they said he's no longer there, shocking to hear the worst news, I ask what happen??? They couldn't even explain...my mother have a few friends that go there and heard the true fact that they FIRED him without cause....TIM was the BEST manicurist h20 will ever have !!!! TIM has been providing services on my mother for over 2 years, it's horrible that they FIRED him.…
No to all services but wax/facial from one specific girl.
I have had my hair cut and colored, pedicures/manicures, massages, wax and facial at H2O. The pedicures are ok, nothing amazing. My massage was horrible, my husband even went ( he is a massage
therapist) and was in pain the whole time (and not the right kind of massage pain). The hair stylists are terrible. I think all the Old Metairie moms must go there...if you see red and bleached stripes, H2O's the culprit.
THERE IS ONE EXCEPTION: EGLE. She is amazing at waxing and facials, has a wonderful touch, and is super sweet. Brazilians are never a walk in the park, but she makes the experience manageable.…
Different Pricing per Consultant??. I went to H2O in December 2010, and they charged me $30 for the lip and brow service, which is the amount posted on their website. I went today, and they charged me $40. I didn't say anything because I thought that maybe the changed their prices for 2011. I got to a computer and looked up the prices for lip and brow wax, and it said $30! I called and they told me that each consultant charges a different rate, and the person that I got charges $40 for lip and brow. I think it's crap to post on the website that the service is $30 and then charge more without any explanation. They should at least put that the service runs between $30-$40. I will go to earthsavers from now on. I use to go to them before H2O and they always charged the same fee.…
Good experiences at H20. I have always had good experience at H20. My stylist is energetic, positive, interested & happy. "She's a day maker". I go there because of her even though it's pricey & she does great great hair & I feel good and look good when I leave there. ps. she didn't do my hair in the photo taken on a very windy day. She gives me much better cuts & more polished look. I do agree that the front desk could be a little more attentive to clients when they arrive & check out.…
