H2O Salon and Spa
Metairie, LA 70005
Phone: (504) 835-4377
Fax: (504) 828-8532
- Best of Citysearch:
- Massage 2006, Hair Salon 2005, Spa 2005
- Hours:
- Mon, Fri-Sat 8am-5pm, Tue-Wed 8am-7pm, Thu 8am-8pm
Editorial Review for H2O Salon and Spa – by Hilary Doherty
The Scene
You are ushered into a large, upscale two-story building that bustles with energy. Downstairs, the open area is dedicated to hair. Upstairs is a large area for specialized rejuvenations.
The Services
Alii honey wraps, pumpkin enzyme peels and salt glows are favorites. These aren't salad bar items; they're a few of the therapeutic and beauty options available at H2O. The salon and spa provides the usual services but also digs deeper with beta-cell-stimulating treatments and other immune boosters. A variety of hair- and skin-care products are also available. If you don't see what you want, just ask one of the friendly and knowledgeable staff members, and they'll suggest an appropriate elixir.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Know Before You GoEyebrow sculpting, lash tinting, makeup application and head-to-toe waxing services are available by appointment; appointment can be made online or via telephone.
Sunless TanningH2O uses Mystic Tanning Myst; one session and packages are available.
Hair CutsMen can get the T-3 Experience--cleansing, conditioning and massage with Paul Mitchell's Tea Tree Hair & Scalp Treatment--added to their cut for $10.
User Reviews for H2O Salon and Spa
05/03/2008 Posted by Panther11
This was a bad experience from the beginning. I arrived at front desk to find that they had lost my Sports Pedicure appointment. The young lady at the desk; through her attitude led me to believe that is was my fault. After it was found I was sent upstairs to prepare for the pedicure. Upon my arrival I was clearly met by a young lady who was having a very bad day. Not to mention was her attitude was unbelievably rude; but, she left my feet soaking an unbelievably long time while she disappeared. When she returned I let her know that I did not appreciate the service I was getting and through her spitefull nature it got worse. When I departed the spa I informed the front desk of the horrible service; however, the management staff did not care. No appology was given and my money was taken. NEVER AGAIN!!!!
Pros: Location
Cons: Attitude of the employees and a management staff that only cares about money.
04/07/2008 Posted by justsomecustomer
I have visited H2O on Metairie Road off and on for 20 years. I cannot say service is always 100% perfect but overall I usually have good experiences when I go there. The salon is usually busy. It's a popular well-reputed salon. Clients seeking a more intimate atmosphere should go elsewhere. Sometimes appointments run late. It happens. I have always found the staff pleasant and helpful. I did have one "bad haircut" which prompted me to stop visiting for a while but overall I've gotten courteous and professional service. I think products and services probably are overpriced but that's to be expected in Old Metairie. I also feel there is a certain degree of product-pushing but it's easy enough to decline the products if one doesn't want them. H2O has competent attentive stylists who actually 1) listen to their clients during the consultation phase and 2) attempt to fulfill the parameters discussed during consult. In post-Katrina New Orleans/Metairie area, this is less common than it should be among the stylist/salon community. An H2O stylist just corrected an appalling chop job done to my hair at another salon. During the consult I felt the stylist was sensitive to my distress and honest about the limitations of what she could do to "tweak" the cut into better shape. I felt I was treated fairly and the new cut does look better and will grow out looking better. I can't say much about the owners of the salon or whether they ill-treat their employees. I do know that many of their staff members have been with H2O since it opened. I've mainly visited H2O for haircut and styling. I've also gone to the spa for brow shaping and eyelash tint. I have never had a poor experience and was always pleased with how I looked afterward. Overall, a very nice place.
Pros: COMPETENT AND ATTENTIVE STYLISTS, Good service, pleasant atmosphere and staff
Cons: The salon is a large place and a bit busy, less product pushing would be nice
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