Honest and helpful.
Had an extreme car problem: total battery failure in a hotel parking garage. No tow truck access.
I needed to leave New Orleans that day for a business meeting in Atlanta the next.
Bert was the only mechanic in town who would help on-site. He made the drive, got us running, had one of his mechanics actually drive our car to his garage, got us a refund on the battery, installed a replacement, checked the electrical system, and only charged us for labor. Absolutely amazing. Best experience I've ever had with a mechanic, and I've been driving for 25 years. This is the guy you want fixing your car.