Recommends

sarasmith2

Joined 6 years ago

Saved $700 on the perfect dress. I'm getting married June 08 and I just found my perfect bridal gown at Pearl's Place! I had looked everywhere (Town & Country, With this Ring, Linda Lee....). I was getting so fustrated with the selection and prices everywhere. I couldn't find anything that I loved; and when I liked something, it was $5,000+. I called Pearl's Place and talked to a really sweet girl name Jessica. She assured me that they had more dresses than I could imagine and that they would work with me on the price. Boy, did they!! Ruth helped me. She was so wonderful. It was real crowded and I had to wait; but once I got assisted, it was all about me. Within 20 minutes I had the dress of my dreams! It was over my budget, so she knocked $700 of the price + FREE ALTERATIONS (which no other store did). I'm in shock! I'm so happy. I can't say enough good things about my experience. Honestly, you should check this place out for yourself. I was stunned at the dress, deal, and service I recieved!!

Doesn't Recommend

jjvanquila

Joined 6 years ago

Buyer Beware, horrible experience!. My experience with Pearl's Place started out as a positive one but has ended on a very sour note. The bride of the wedding I was in ordered four Alfred Angelo dresses. ALL four dress were too small. When I received mine I quickly reordered the right size on a rush despite the no return policy. Later that week we all realized that ALL the dresses were drastically too small. Upon calling, Pearl's Place worked with Alfred Angelo and agreed to accept back the dresses and replace them for ones of correct size on a rush, charging shipping and a $30 restocking fee. Great, well because I'd already placed my ordered Pearl's Place (worked with Courtney Schulman who claimed to be the owner) REFUSED to accept my dress back and credit my account to let me in on the offer. She claimed it was Alfred Angelo. I called Alfred Angelo and they said its the dress shop's policy. Calling Ms. Schulman again she refused to help me basically claiming red tape that she was unwilling to bend. To sum, buyer BEWARE!!! The dresses are a good price for a reason, you get what you pay for. They price gouge individuals like myself and point their finger elsewhere just to make a quick buck. In my opinion this looks poorly on Pearl's Place AND Alfred Angelo. I will choose not to do buisness with either enity and recommend the same.

Recommends

lsullivan1

Joined 6 years ago

Best Selection, Best prices, one on one service. I'm really surprised to here bad reviews about Pearl's Place. I'm getting married in Sept., and I have 3 sisters and 2 best friends that have used Pearls. They have the most selection, by far; and they really work with you on the price. I got $400 off of my dress and $40 off my girls dresses plus Free Alterations! No other price quotes could compare. My consultant really helped me. She picked dresses out and put them on me. She talked to me about my needs and worked with me for 2 hrs on 2 separate occasions and the store was packed. The only problem that any of the people I know had was one bridesmaid in my wedding party, but honestly I think it was her fault. She can be rude and she didn't follow any of the guidlines that I gave her. In my opinion, people that have problems with Pearls Place probably go on a Sat or a day that is extremely busy and expect the world as soon as they walk in the door. It's a big, busy place. You have to be smart about it and follow the guidlines that they give you on there handout. If you do that, I guarantee you'll find something amazing for a really good price! DON'T GO ON A SATURDAY!!! Good luck girls!

Leslie and Brad 09/29/07

Doesn't Recommend

jnsg1114

Joined 6 years ago

bad bad bad bad!!. please take the advice, i didn't and seriously regret it. although there is a good selection, the service and staff are absolutely horrible.

Doesn't Recommend

monty1982

Joined 6 years ago

Don't waste your time or your money!!! HORRIBLE!!. First off, I called the store to see if they had a certain dress in stock and the lady sounded like she just woke up and was extremely rude to me. She kept saying "Yea I think we have that dress" she wouldn't even check the computer to confirm if they had it or not. I waited a couple of days before I called again to see if I got someone else on the phone. This time a guy answered. He wasn't quite as rude, but at least he confirmed to me that they had the dress that I was looking for in two different fabrics. I was excited so I made the hour and a half trip over there only to be treated like dog sh$t by these people. No one greeted me at the door and no one asked if I needed any help. I basically had to figure out by myself that I had to sign in to be waited on. I WAITED FOR TWO HOURS TO BE HELPED!!!!! The only reason why I stayed so long was because they confirmed on two different occasions that they had the dress that I was looking for and they had two of them in stock. After finally getting a bridal consultant, she tells me that they don't have my dress there. She kept making up stupid excuses like "oh well it must be a computer glitch" or "it must be misplaced in the store because a customer must have put it in the wrong place" Which is so not true because they don't allow the customers to even pull dresses from the wracks because they do that. They could have cared less if I drove 20 hours to get there, and I was dying of cancer. They just want your money, and they aren't going to even try to be nice to you to get your service. 7 other girls left the store because they were rude and took to long to wait on people. Save your time and energy, don't go to this hell hole. I have worked in the bridal business, and this just isn't the way to conduct a business properly. Too bad for them because they just lost out on about 5 grand from me.

Recommends

britjans

Joined 6 years ago

The best store we have in New Orleans for bridal.. I feel that Pearl?s Place is the most professional, and competent bridal store in our entire city and state. I did my wedding, my sister?s wedding and assisted in friend?s weddings and we were pleased with the professionalism, service and the delivery times of Pearl?s Place. In every instance the dresses arrived early, way earlier than anticipated. I have had experience with a number of other bridal stores and in all of those cases gowns arrived late, very late. Pearl?s Place is the best bridal store we have and I cannot agree with any of the negative postings. Just that on some days they are very crowded, that I will agree with, but you cannot fault the store for that. The crowds say something positive in my opinion.

Doesn't Recommend

mm220505

Joined 6 years ago

HORRIBLE SERVICE...WORST IN THE WORLD!. I am standing in my friend's wedding and ordered my bridesmaid dress over the phone in September. I live out of state and had to pay for shipping to have the dress sent to me. All the dresses came in in December, and I waited for mine to come in the mail. After waiting for weeks (it is now mid-Jan), I called to see where my dress was. I spoke with the owner's son, Jordan Schulman, who rudely told me that I never said I wanted it shipped and I didn't pay for it. I got upset and told him I DID INDEED PAY FOR IT and I needed the dress sent to me now so I could get the alterations done. He told me it would be shipped on that day (Monday). Two days later, I noticed a charge on my bank account where he ran my card without notifying me for ANOTHER SHIPPING CHARGE! I called and told him he didn't have permission to run my card. He got very rude with me and told me GOOD LUCK GETTING YOUR MONEY BACK. Then he called me names and kept hanging up on me every time I'd call back.

As the week went on, I never received my dress. I called back to get a tracking number on the delivery but they kept giving me the run around saying they couldn't get me that information.

I finally called the bride and told her all of the trouble I was having with them. She called to find out where my dress was and spoke with JORDAN who told her that THE DRESS WAS SITTING THERE AND HE WASN'T GOING TO SHIP IT TO ME B/C I WAS RUDE TO HIM.

THEY CHARGED ME TWICE FOR SHIPPING AND DECIDED NOT TO SHIP ME THE DRESS B/C THEY DIDN'T LIKE ME!!!

nice business attitude, huh!?!?!?

BEWARE...DON'T STEP FOOT IN THAT STORE...YOU'LL JUST LEAVE DISAPPOINTED!!

i don't even live there and i am making sure that i spread the word about this horrible business.

Doesn't Recommend

bride519

Joined 7 years ago

RUDE AND DISORGANIZED. This was the worst retail environment that I have ever been in. You will find no southern hospitality or class at this place. I visited Pearl's Place with all of my bridesmaids and my flower girl in tow to pick out dresses and to order them for all of my attendants (all of us were from out of town). I had already purchased my wedding dress (not from Pearl's Place b/c I found it about $400 cheaper elsewhere). The first question that I was asked at Pearl's was whether or not I had purchased my dress with them. When I answered "no," they basically refused to help us the rest of the morning. I had planned to order six attendant dresses from them, and they would not give us any information as to fabric choices, color swatches. They acted as if we were the least important people in the store. The dresses that I have chosen for my attendants are worth more than my wedding dress was, and Pearl's Place has now lost my business for both. I will forever warn brides and bridesmaid against Pearl's. They may be well established in New Orleans, but that can only be because they have little competition. I hope that someone finally wisens up and opens a real bridal shop to put them out of business!!!!!!

Doesn't Recommend

cvic

Joined 7 years ago

PLEASE CONSIDER THIS A WARNING!!!!!!!!!!!!!!!!!!!. I would not recommend Pearl's Place to my worst enemy. The owner, Elaine, is very rude. As long as everything goes smooth she will be very nice to you but the minute the smallest error occurs she will let her true colors show. I have dealt with Pearls Place on 3 seperate events. The first was for my wedding in 2002. I tried to warn my sister's friend but she did not listen and boy did she regret it. The third time was for my brother's wedding. I again tried to warn his fiance and again my warnings went ignored. She regrets it to this very day as well. I would have thought that given the situation with Katrina and all that Ms. Elaine would be a little more understanding. NOT!!!!!!!!!! I really think that she needs to go to a customer service workshop. The prices and selections are alright but when the customer service is below average all alse does not not matter. I will never deal with Pearl's Place again on any level and if I am asked to be in a wedding and the dresses are coming from Pearl's Place I will politely decline the offer.

Recommends

Contributor

Joined 10 years ago

Look no further: This store is bound to have the formal you're looking for.. In Short
With thousands of dresses in stock and more available for special order, chances are you'll find what you're looking for. Featured wedding gowns include Vera Wang, Venus Bridal, Victoria's Bridal Collections, Versions, Wearkstatt Ltd., Yolanda Couture, Watters & Watters and Wtoo. Bridal dress selections include After Six, Belsoie, Champagne, Galina, New Image and many more. Pearl's also offers a huge selection of dresses for the mother of the bride, including such names as Alyce, Jovani and Karen Miller.