09/05/09

Cautiously Optimistic

by goosejail

My maid of honor & myself steeled ourselves for a visit to Pearls Place. We'd both had bad experiences there on separate occasions but it was getting close to my wedding & I hadn't found anything in my budget that I'd liked yet, so I thought I'd give it a go. We went around noon on a Monday with no appointment. We had wandered around the whole store for about 20 minutes & were about to leave when a woman named Ruth asked us if we needed any help. I explained what I was looking for (simple, form-fitting, ruched-waist & ivory) & I told her my wedding was only 3 months away. She seemed suprised & told me that I needed to hurry and pick my dress as soon as possible. She asked my budget & quickly grabbed 4 or 5 dresses for me to try on. She assisted in helping me in each dress & many had to be clipped in the back because they were too big. She & my maid of honor offered opinions on each & Ruth even put a veil on me & dimmed the lights so I could get the full effect. Every single dress she picked looked perfect on me. I ended up choosing the second one she'd picked & was astonished to find that it was only $650! She went to the back for a minute to double check that it could be ordered in time & I was told that I was in luck because I wouldn't even need to pay an extra $100 to have it rush ordered (I'd liked the 1st dress as well & it would have been over $800 with the rush fee). She took my measurements & pulled my clothes quickly to make sure they were snug before measuring. She double checked the size because she was suprised to find that I needed to order a size 10 dress - which was correct. I paid my deposit, got my receipt & thanked her for her help.

***My only big complaint is that they rip the tags out of the floor sample gowns (which is illegal, I believe) & you have no idea of the designer, price or even the SIZE of the gown that you are looking at on the rak (I still have no idea who designed the gown I ordered from there & believe me, I've tried looking for it online). The floor samples are kind of ratty & there is no discernable organization of gowns that I can tell, other than the dresses in one room are all in bags while the dresses in the other rooms are not in bags & look considerably more worn.***

I ordered my dress the last week of August & it should be in at the end of this month. I have some vague anxiety after reading the other reviews. Most of the dresses that I've tried on have been an almost perfect fit right off the rak but even slight alterations can be screwed up so I wont breathe easy until I have my gown home with all the alterations completed.

I'll repost when I get pick up my dress to update the rest of my Pearl's Place experience.

Thanks & sorry so long

• Pros: Selection & Price
• Cons: Disorganized

08/10/09

HORRIBLE! AVOID THIS PLACE!!!!

by angie92688

When you are shopping for your wedding dress you want to feel special and important. This is not the place to go for this. Because they do not take appointments you are left waiting to even try on a dress.

The first time I went to try on wedding dresses I was treated great, but once they got the sale it all went downhill. The salesperson measured me and didn't know what size to order. Also I was making a change to the dress and she didn't know how much that was going to cost. She was supposed to call me, but she never did. I don't know what size she ordered me or what extra cost there will be.

Every time I went into the store after purchasing the dress I was treated very rudely. They no longer cared because they had already gotten my money.

I chose to forfeit my deposit on my dress and go elsewhere.

PLEASE DO NOT SHOP HERE! YOU WILL NOT GET THE SERVICE YOU DESERVE!

• Pros: THERE ARE NON
• Cons: EVERYTHING

08/01/09

Great Dresses, Slow Service

by msjyde

I have recently purchased my bridal gown and bridesmaid dresses from here. I actually had no problem picking them out, and they are beautiful, and inexpensive.

The only issue i had was when you had to come in from alterations. You could only go on Mon, Wed, Fri, Sat from 10-2 only. And they dont take appointments! So i would go at 12 and wait for 3 hours or more!!! No places to sit, not the friendliest staff, no drinks etc... I asked why they dont take appointments, and the lady said because people would come late and it would push everyone back. I say, perform like a doctors office. If your late for you appointment, they pass you up and will try to fit you in later, otherwise you have to make a new appointment. Because waiting there is horrible. Otherwise, i am very happy with my dresses, and the prices. If there is somewhere else with the prices and faster service, go there!

• Pros: Tons of Beautiful/Cheap Dresses to choose from
• Cons: You will wait a long time