Galley Seafood Restaurant

Doesn't Recommend

lilone2216

Joined 5 years ago

Rude!!. I was referred to this restaurant because my husband and I's anniversay is this weekend and we wanted Seafood. I called today to get a menu faxed over to me and this is how the conversation went:

Me: Can I get a menu faxed to me please.

Lady: Is this for right now because if not we are very busy and I can't tie up the phone line for that long.

Me: No, It's for tomorrow

Lady: Well call back tomorrow or later this evening because I am handling too many tickets right now. Thank you...goodbye.

Me: IN UTTER SHOCK!!!

If you don't have the time to serve your customers then you shouldn't be in business. I needed the menu faxed today because tomorrow I will not have access to a fax machine. So basically if this is how your service is then why should I want to come over there and ruin my husband's and I's special night because of your bad attitude. If you are that busy then put the freaking menu on the internet. Yes, I could have called later this evening to get it faxed before I leave work, but after that attitude I don't even want to bother. They just missed out on a $100+ ticket + a good tip and I will never go there or refer this place regardless of how anybody raves about their food. It's not the product, it is the quality which includes customer service!!

Recommends

galleygirl13

Joined 6 years ago

THE BEST SEAFOOG PLACE IN THE WORLD. HI IM AMANDA AND MY GARANDPARENTS OWN THE GALLEY. IT IS THE BEST SEAFOOD PLACE IN THE WORLD AND lvndra613 IF YOU ARE READING THIS UMMMMMM LOOK AT WHAT EVERYBODY HAS WRITTEN IT WAS ALL GOOD REVIEWS, AND YOURS REALLY DIDNT MAKE ANY SENSE. AND THAT LADY YOU WERE TALKING ABOUT WAS MY GRANDMAW. SO COME AND EAT AT THE GALLEY IM THERE EVERY DAY. TRUST ME YOU WONT REGRET IT.

BY.

Doesn't Recommend

lvndr613

Joined 6 years ago

Good food but bad service. I have to admit that the seafood here is tasty and flavorful, but the owners are not helpful and the food is overpriced. $18.34 for an oyster/shrimp plate. This place is not a fancy, sit down and be waited on hand and foot restaurant; therefore, I think the price is too steep. Here are some problems with the service at this place. A couple of years ago, my father is a heavy man and he sat in one of their cheap plastic patio chairs that they use in this restaurant. The legs folded under him and he was sprawled on the floor. The owner rudely stated that he should know better than to sit in that chair and she isn't responsible for it. The worst part is that all of the chairs were the same. I have had other experiences with rudeness at this restaurant when picking up food orders for my office.

Recommends

Contributor

Joined 10 years ago

Editorial Review. Serving Louisiana-style seafood dishes as well as salads and sandwiches in Old Metairie.

Recommends

vgarner36

Joined 9 years ago

New Orleans Best Kept Secret. The Galley's seafood is wonderful. The softshell crabs are absolutely wonderful. I brought guests from Houston, TX and we all enjoyed every morsel of their delicious seafood. You must try it!

Recommends

gumbeaux13

Joined 9 years ago

Best Kept Secret In New Orleans Area. The menu is diverse, the food is outstanding and the service is great. Fried and boiled seafood as well as dinners from the regular and special menu. Biggest and tastiest boiled shrimp I've eaten anywhere in all my years in New Orleans. Softshell Crab Po-Boy unbelievable.