Heirloom Furnishings Llc

Doesn't Recommend

neworleansfoodie

Joined 5 years ago

Sellers Beware. This consignment store proprietor operates with a "I am doing you a favor by selling your wares" attitude which leads to poor communication re: payments, items sold, queries about inventory, etc. Proprietor discounts items after a certain time period, which makes perfect sense, but also does not ask sellers to remove items after any particular length; one may discover this when some more valuable unsold items are suddenly missing because they have been "donated" without seller's consent, at which point the proprietor will point to your contract and tell you the items are essentially her property after three months if you don't pick them up and she has the right to donate them if she wishes.

"This clause has held up in court," she'll say, as if I'm not the first one to take issue with their deceptive business practices.

Asking why you couldn't have simply been asked before items were donated or called or emailed after three months and told to pick up your items if you didn't want to potentially forfeit them elicits this response: "I run a business, I don't have time to contact everyone. You should read your contract." That is followed up with repeatedly being told that you're an ingrate because you should be happy your other items were sold, as if the proprietor is running a charity operation of some sort. In my opinion, this is no way to run a business that RELIES on sellers bringing their possessions to someone and entrusting them to that person, only to have that person then take 50% of the profits for their half of the deal yet treat the person who provided the inventory that makes their business run as if they are ungrateful and unreasonable if they should ask for as much as simple communication from the proprietor.

I had been warned of the proprietor's unprofessionalism before selling with her but I stupidly ignored those warnings. My hope is that others will read this and heed my warning.