Bustles & Bows Bridal Boutique

Doesn't Recommend

kbear3

Joined 6 years ago

BRIDES BEWARE!. This place is HORRIBLE! The owner is very rude and condescending. They are completely incompetent. For my wedding, not only did they order the wrong bridesmaid dresses, they had the nerve to not claim any responsibility for it, blamed ME and then did not even attempt to correct the mistake! They said that they would compensate my bridesmaids for the re-dying of the shoes but they did not. They even kept a $50 pair of shoes that one of my bridesmaids from out of town gave them and are refusing to mail them to her. They also have not refunded her an $18 overcharge from her dress and its been 8 months!! Do not get alterations done here either. It took 5 times for them to even come close to getting my dress right and it was still not correct on my wedding day. They did the same to my mother's dress and still charged each of us over $300 for said alterations. Again, another testimony that this place does not practice good business or know anything about customer service. Save yourself the stress and heartache and go somewhere else where the business pays attention to you and understands how important the details of your wedding are. Have I mentioned that the owner is a "B$%#@"...ok, just making sure.