Pit Stop Automotive Repair & Auto Body

11/01/11

Great Job!!!

by Blue Wave at Citysearch

These guys are great they took care of me and delt with the other guys insurance company so i didn't have to. Thanks to the Pit stop crew for all your help. Car looks great!!!

10/26/11

Pit Stop Body Shop

by Joey Mac at Citysearch

Went to the body shop for my bumper and I can honestly say that they did a really good job. They matched my color perfectly and had it done within the time frame. They can count on me to be a returning customer.

10/24/11

Dishonest STAY AWAY

by Caveman Tiny at Citysearch

Worst customer service I have ever experienced. I took off from work to get an estimate for some paint and body work. The auto body manager looked my car over and promised to call with an estimate the next day. I did not get a return call. I called them two more times and they refused to call back. Should you really have to beg to get service done in this economy? My recommendation would be to find a reputable business. Oh, I forgot to mention... check their web page, they do not allow potentially negative reviews to be posted.

10/24/11

Great Service and on schedule

by Djayrichierich at Citysearch

looking for a place to change a motor in a Nissan xterra isn't as easy as it seems, but the guys at pit stop automotive were not only on time but the work was impeccable!!! Done on time and also found a almost disastrous issue with the flywheel and clutch. got us the cheapest price and did the work in two days!!! Thanks guys you are the best :)

08/18/11

The worst!

by pomcgill at Citysearch

I recently had my 1989 Volvo towed to PitStop Automotive for repairs. The gears would not engage/the car would not move. After the technicians ran their “diagnostics”, I was told I had a sheared rear axle due to the brakes seizing because of excessive rust and corrosion. The seals were intact and not leaking fluids. The brakes had to be totally rebuilt, as did the differential. I was told it would be close to $3000.00 for repairs which included $1200.00 for a salvaged axle (and 700.00 for an AC compressor). I asked twice to be shown this sheared axle, but my requests were ignored. I had a hard time accepting this diagnosis as I had the car thoroughly checked out the week before by the mechanic who has taken care of it for more than 20 years. I was driving it down from Tulsa, OK. and other than the bad compressor the car was deemed “road-worthy” . Out of curiosity I got on-line and found 10 to 15 suitable axles ranging in price from $165.00-$300.00. That’s when I decided I really needed a second opinion! When I told Kirk at PitStop I was towing the car to another repair shop he told me that there was no one in town that could beat their price. Well, I did not have a sheared axle and my brakes are not corroded. My emergency brake had failed/seized. $228.00! Beat your price Kirk! I have a few questions for PitStop:

1. Any chance I can get a refund on the $79.95 “mis- diagnosis” charge?

2. Want to buy a salvaged axle? A deal at $300.00! You could try to resell it for $1200.00!

Stay away…far, far away!