Hilton Garden Inn-Airport

Doesn't Recommend

Avonplace

Joined 2 years ago

Never Again. First, let me say. I am a HGI member. I always stay at the Hilton no matter what city I visit. I stayed at the Kenner location a few years ago. It was okay. I will never stay at this location again. I arrived one day earlier than my husband. The next morning, I noticed their was black mold in the bathroom The hotel manager did not think this was an issue. He refunded me my money back. The second night, my spouse and I arrived late. I thought I was in a dorm building. I knew to asked for another room when I saw another guess carrying beer and young children going with them. I knew they were not planning on going to sleep anything soon. I asked for another room. This time we were given a room on the first floor next to the boiler. I was so tired that night, I did not notice the noise. The third night, I was up all night tossing and turning because of the boiler next to my room We checked out that morning. We were given two complimentary breakfasts for the inconvenience. The breakfast was great. The employees were great. Almost of the Hilton Hotels are renovating their guest rooms. This location obviously did not get that memo. I forgot my husband found a bra behind a chair in one of the rooms. Don't know how long that was there. If you are hanging out late at night. You will not have a well lit place to park when you get back to the hotel.

Recommends

Contributor

Joined 10 years ago

Mid-priced hotel caters to business travelers who enjoy a slew of free amenities and popular conveniences.. In Short
Part of the Hilton family of hotels, this property boasts numerous work-friendly accommodations. Each room features an oversized work desk, two phones with dual phone lines and free high-speed Internet access with complimentary secure remote printing. Rooms also include a microwave, refrigerator and coffeemaker. Additionally, a free 24-hour business center is available for faxing and copying. Those seeking relaxation can visit the 24-hour Pavilion Pantry convenience mart that sells snacks and sundries, the swimming pool, whirlpool and fitness center.