333 Poydras St
(South Peters Street)
New Orleans,
LA
70130
29.948702
-90.066265
Neighborhoods: French Quarter - CBD, Central Business District
Hours:
24 hours
Last updated 8.15.11
Category:
Hotels & Motels, Business Hotels, Luxury Hotels, Family-Friendly Hotels, Resorts, Lodging
Other Locations:
What People Are Saying About W New Orleans
Featured Review
Contributor
Contributor
The Scene – This hotel is giddy with ironic design twists, from the waiting bed in the lobby to the mega-size chairs in the sarcastically stocked library-as if any of the jet setters who check in here would have the time (or the inclination) to enjoy the stacks of board games, let alone lounge in the tranquil bamboo garden. – – The Details – Each of the 423 rooms boasts minimalist design and the famously comfortable "W beds," custom-made with fluffy down. While the cool factor is at a maximum, elbow room is at a minimum. Rooms, however, do have data ports and other…
Great Hotel BUT...
Contributor at Citysearch
It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!
Service at the W
by AKAFAMU at Citysearch
I was a delegate at the NEA Convention from June 30-July 7 . I stayed at the W for 7 nights for a so called convention rate of $196.00 per night;OUTRAGEOUS. No DVD player in room as advertised as standard amenities, there was a remote, but no player. I requested a coffee maker, and was informed they did not provide coffee makers in their rooms, because complimentary coffee was served on the 2nd floor. The hotel is in a good location, very noisy and crowded because of Essence Music Festival. On July 1 paid $1,532.72 for my full stay. On checkout July 7, was astonished to learn they wanted to charge an additional $132.08. On the first night they charged a rate of $241.56, which was the incorrect rate. They could not give any plausible explanation, the young lady who checked me out said she was new. The female manager on duty could not explain the charge either. She eventually credited my account back $112.00, I will check my bank account daily. She did not offer an apology for their mistake. Make sure you check your bill daily if you plan on staying at the W.
- Pros: Darryl works the garage area, delightful, helpful, pleasant.
- Cons: Small room; no dresser drawers
Very sleek
by amynewyork at Citysearch
Stayed here with a group of girls for a bachelorette party and loved it. Sleek, neat and a perfect spot to hang out.
- Pros: Great place, Good bar
- Cons: Right next to Harrahs.. could be dangerous
Atrocious service
by sabrowne at Citysearch
The staff was incompetent, slow, and rude. They forgot to clean the room twice in our week-long stay. When they did clean the room, they forgot something. One day no toilet paper, another day no washcloths. When we called for replacements they said "sure" and then never came with them. We checked in at midnight after a long day of travel. They gave us a nice room, but the heater was broken. Their solution was to keep us in the freezing room for 45 mins while we waited for maintenance. The guy could not fix it, so they told HIM to move us to another much smaller, cruddier room. We had to ask to merely be given the same type of room we were originally booked. This place is just awful. Stay here only if you are more interested in looking cool than in receiving competent service.
- Pros: bed, scene
- Cons: , service, service


